Social Media Community Manager
Posted Aug 27, 2026
Addis Ababa, Ethiopia
Remote
About the Role
The Social Media Community Manager will lead and manage PTGR AG’s online communities across all major platforms. This role is responsible for driving engagement, building trust, and supporting user growth within crypto, fintech, and diaspora-focused audiences.
Key Responsibilities
- Manage and oversee PTGR AG’s social media platforms including X, Telegram, LinkedIn, TikTok, Instagram, and Web3 community channels
- Engage with community members by responding to comments, messages, and discussions promptly and professionally
- Build and manage Telegram and Discord communities to ensure active, informed, and positive engagement
- Develop and execute community growth strategies targeting crypto users and diaspora markets
- Collaborate with marketing and design teams to align messaging, campaigns, and product announcements
- Monitor brand mentions and community sentiment across platforms
- Identify and engage influencers, ambassadors, and strategic community partners
- Organize and manage online events such as AMAs, live sessions, and community campaigns
- Track engagement metrics, growth rates, and community performance analytics
- Escalate technical, compliance, or sensitive issues to relevant internal teams
- Ensure all communication aligns with PTGR AG’s brand voice and regulatory standards
Requirements
- Bachelor’s degree in Marketing, Communications, Business, or a related field
- Minimum 2 years of experience managing social media communities, preferably in fintech, crypto, or technology sectors
- Strong understanding of Web3 ecosystems and crypto culture
- Proven experience managing Telegram or Discord communities
- Excellent written communication skills in English
- Analytical mindset with the ability to interpret social media metrics
- Ability to manage high-volume interactions and handle crisis situations professionally
- Experience engaging diaspora communities is an advantage
Preferred Qualifications
- Experience in Web3 campaigns
- Familiarity with social listening and analytics tools
- Experience managing influencer collaborations
- Understanding of financial communication compliance standards
Location
- Addis Ababa, Ethiopia
